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How qcok.in works

qcok-qc is a Windows desktop app (plus a small companion Android app for on-phone checks) that a mobile-repair or resale shop installs on its own PC. This page explains the two kinds of user - Admin and Employee - and exactly what happens during one QC session, step by step, from the real workflow built into the software.

Admin vs Employee - what each one does

Admin (shop owner / manager)

  • Settings: company details, GST, grading and pricing rules
  • Creates employee logins and assigns each one a job (QC technician, Inward desk, Billing, Team lead, etc.)
  • Adds/refunds QC credits, overrides a grade after testing if genuinely needed (with a reason, logged)
  • Full billing/ERP: GST invoices, purchases, warehouse, branch/shop transfers
  • Sees every report and every page in the software - nothing is hidden from an Admin

Employee (Operator)

  • Logs in and only sees the pages for their assigned job - e.g. a "QC technician" sees QC/testing screens, an "Inward desk" employee sees purchase inward and warehouse screens
  • Runs the actual day-to-day QC sessions: connect phone, run tests, record results
  • No access to settings, pricing rules or other employees' jobs unless the Admin assigns that job
  • A "Team lead" job can additionally correct a grade right after testing, if needed

Roles are enforced in the software itself (not just hidden menus) - an Employee's account literally cannot open a page outside their assigned job.

One QC session, start to finish

1
Connect the phoneUSB cable, USB debugging turned on, the on-phone prompt accepted.
2
Scan or type the Asset ID / IMEIPulls up the phone if it's already known, or starts a new record.
3
Start the sessionUses 1 QC credit - or it's a free retest if the same phone was already tested within the last 240 hours.
4
Automatic tests run over USBBattery, storage, IMEI/serial, network, sensors-present and more - usually done in well under a minute.
5
Manual tests via the companion Android app Touch screen, camera, microphone, speaker, individual sensors - anything that genuinely needs a person to confirm, done from a small diagnostic app installed just for the session.
6
Cosmetic inspectionFront/back/frame/camera lens condition is recorded, with optional photos.
7
Pricing (if the employee is allowed to see cost) Procurement and expected repair cost, used to suggest a grade and price.
8
Finalize and gradeAn incomplete session gets no grade and no certificate, on purpose - there's no way to print a certificate for a phone that wasn't fully tested.
9
Certificate PDF + sticker printedA QR code on both links to a public page anyone can scan to verify the result (without ever exposing the full IMEI).
10
Diagnostic app removes itselfThe companion app auto-uninstalls from the phone once the session is finalised.

See the exact test list on the FAQ page, or download the software to try it yourself.